DoHonetDoList - Service Provider's User Agreement
Last updated on 21 Dec, 2022
Dohoneydoliste’s List, Inc. d/b/a Dohoneydolist (“Dohoneydolist”)
allows consumers of Dohoneydolist (collectively, the “Consumers”) to provide
reviews and ratings on a variety of service companies and health related
providers (collectively, a “Service Provider”) with whom they have had
first-hand experiences. On behalf, and as representative, of a Service Provider
(“You” or “Company”), You are permitted to use the website (http://www.dohoneydolist.com/)
(the “Website”) and the information contained therein subject to the terms and
conditions contained in this Service Provider’s User Agreement, which may be
modified, amended or replaced by Dohoneydolist from time to time at Dohoneydolist
sole discretion (collectively, the “Agreement”). Such modifications will become
effective immediately upon the posting thereof. This Agreement shall also
govern other aspects of Your relationship with Dohoneydolist beyond Your use of
the Website, as described herein.
In consideration of Dohoneydolist granting the
Company access to its Website and the information contained therein, and in
order to use the Website, You must read and accept all of the Terms and
Conditions in, and linked to, this Agreement. It is the Company’s
responsibility to review this Agreement on a regular basis to keep itself
informed of any modifications. BY ACCEPTING THE TERMS AND CONDITIONS OF THIS
AGREEMENT, THE COMPANY ACKNOWLEDGES IT HAS READ, UNDERSTANDS AND AGREES TO BE
BOUND BY ALL OF THE TERMS, CONDITIONS, AND NOTICES CONTAINED IN THIS AGREEMENT
JUST AS IF YOU HAD SIGNED THIS AGREEMENT.
1. BUSINESS CENTER
By agreeing to the Terms and Conditions of this
Agreement, the Company is hereby permitted to use the services offered to
Service Provider’s including, without limitation, access to ”Business Center”,
the ability to review Consumer Content pertaining to the Company, the ability
to submit responses to Consumer Content, the ability to update and maintain
profile information on the Company, the ability to utilize the dispute
resolution process offered through the Website and facilitated by Dohoneydolist
and such other services that Dohoneydolist may offer to Service Providers from
time to time (collectively, the “Services”).
2. LIMITED LICENSE
By agreeing to the Terms and Conditions of this
Agreement, Dohoneydolist grants the Company a limited license to access and use
the Website and the Services. Notwithstanding the foregoing, the Company
acknowledges and agrees that it will not access, reproduce, duplicate, copy,
sell, re-sell, visit or otherwise exploit the Website (or any of the content
therein including, without limitation, any Consumer Content or any profiles of Dohoneydolist
members) or Services for any commercial or other purpose, without the express
written consent of Dohoneydolist.
3. CONSUMER AND SP CONTENT
Consumers may submit a review or report and other
information (collectively, “Consumer Content”) on any Service Provider with
which they have communicated or had another first-hand experience, whether or
not work was started, performed, or completed. If the Company disputes any
Consumer Content, the Company’s sole course of action with respect to such
Consumer Content as it relates to Dohoneydolist and the Website is to utilize
the Services (as defined below) which are available online at the Website.
Dohoneydolist does not endorse and is not
responsible or liable for any Consumer Content, SP Content (as defined below),
data, advertising, products, goods or services available or unavailable from,
or through, Dohoneydolist. The statements, information and ratings contained in
any Consumer Content are solely the opinion of the Consumer submitting such
Consumer Content and do not reflect the opinion of Dohoneydolist or any of its
affiliates or subsidiaries or any of their respective owners, managers,
officers, employees, agents or representatives.
The Company acknowledges and understands that Dohoneydolist
simply acts as a passive conduit and an interactive computer provider for the
publication and distribution of Consumer Content and SP Content. Dohoneydolist
does not have any duty or obligation to investigate the accuracy of Consumer
Content or the quality of the work performed by the Company or any other
Service Provider which is the subject of any Consumer Content. By using the
Services, the Company agrees that it is solely the Company’s responsibility to
evaluate the Company’s risks associated with the use, accuracy, usefulness,
completeness, appropriateness or legality of any information, responses,
writings or other materials that the Company submits, transmits or otherwise
conveys through the Services (collectively, “SP Content”).
Under no circumstances will Dohoneydolist be liable
in any way for any Consumer Content or SP Content including, but not limited
to, any Consumer Content or SP Content that contains, errors, omissions or
defamatory statements, or for any loss or damage of any kind incurred as a
result of the use of any Consumer Content or SP Content submitted, accessed,
transmitted or otherwise conveyed via the Services or otherwise.
The Company hereby waives any claims, rights or
actions that it may have against Dohoneydolist or any of its affiliates or
subsidiaries with respect to any Consumer Content or SP Content and releases Dohoneydolist
and each of its affiliates and subsidiaries from any and all liability for or
relating to Consumer Content or SP Content.
The Company agrees to indemnify and hold Dohoneydolist
and each of its affiliates and subsidiaries and their respective owners,
managers, officers, employees, agents or representatives harmless for any
damages that may arise, directly or indirectly, from any claim or right it may
have against Dohoneydolist with respect to any statements made by a Consumer or
Consumer Content submitted by a Consumer which is communicated, posted or
published by Dohoneydolist on its Website or to a third party.
The Company acknowledges and agrees that the
Company can neither require Dohoneydolist to place the Company on its Website
nor remove the Company or any Consumer Content from Dohoneydolist. The Company
further acknowledges and understands that the Company is not a Consumer of Dohoneydolist,
cannot refer to itself as a Consumer of Dohoneydolist, and is not afforded the
same access to the Website as a Consumer nor the benefits afforded to a
Consumer.
The Company and its current or former owners,
directors, managers, employees, agents and family members are expressly
prohibited from purchasing gift memberships to Dohoneydolist or reimbursing
clients or customers for their Dohoneydolist membership cost. In addition,
individuals affiliated with the Company including, without limitation, current
or former owners, current or former employees or officers, family members, or
current or former partners, investors, managers or directors (collectively, the
“Affiliated Persons”) may not submit Consumer Content to Dohoneydolist
on the Company. The Company hereby acknowledges and agrees that to the extent
an Affiliated Person has submitted or posted any Consumer Content on the
Company or any company or person competitive to the Company or believes that
Consumer Content was posted by an Affiliated Person that Dohoneydolist may
immediately remove such Consumer Content without notice or recourse against Dohoneydolist.
SP Content shall not contain any unauthorized
content which includes but is not limited to:
- Offensive,
harmful and/or abusive language, including without limitation: expletives,
profanities, obscenities, harassment, vulgarities, sexually explicit
language and hate speech (e.g., racist/discriminatory speech.);
- Comments
that do not address the Consumer Content or comments with no qualitative
value as determined by Dohoneydolist in its sole discretion;
- Content
that contains personal attacks or describes physical confrontations and/or
sexual harassment;
- Messages
that are advertising or commercial in nature, or are inappropriate based
on the applicable subject matter;
- Language
that violates the standards of good taste or the standards of the Website,
as determined by Dohoneydolist in its sole discretion;
- Content
determined by Dohoneydolist, in its sole discretion, to be illegal, or to
violate any federal, state, or local law or regulation or the rights of
any other person or entity;
- Language
intended to impersonate other users (including names of other individuals)
or to be offensive or inappropriate user names or signatures; and/or
- Content
that is not in English, that is encrypted or that contains viruses, Trojan
horses, worms, time bombs, cancelbots or other computer programming
routines that are intended to damage, interfere with, intercept or appropriate
any system, data or personal information.
The Company acknowledges and agrees that Dohoneydolist
in its sole discretion may remove without notice any SP Content or any portion
thereof that Dohoneydolist believes violates the foregoing.
Dohoneydolist may suspend, restrict or terminate
the Company’s use of the Services or any portion thereof if the Company
breaches or fails to comply with any of the Terms and Conditions of this
Agreement.
Although Dohoneydolist does not claim ownership of
any SP Content or other communications or materials submitted by or given by
the Company to Dohoneydolist, by providing SP Content for the Website or other
mediums, the Company automatically grants, and the Company represents and
warrants that the Company has the right to grant, to Dohoneydolist an
irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use,
copy, perform, display, reproduce, adapt, modify, and distribute such SP
Consent and to prepare derivative works of, or incorporate into other works,
such SP Content, and to grant and to authorize sublicenses (through multiple
tiers) of the foregoing. In addition, by providing Dohoneydolist with SP
Content, the Company automatically grants Dohoneydolist all rights necessary to
prohibit the subsequent aggregation, display, copying, duplication,
reproduction or exploitation of SP Content on the Website or in any other
medium by any other party. No compensation will be paid with respect to Dohoneydolist
use of SP Content. Dohoneydolist is under no obligation to post or use any of
SP Content or maintain SP Content. Dohoneydolist may remove SP Content at any
time in Dohoneydolist sole discretion.
It is the Company’s sole responsibility to review
and monitor any Consumer Content regarding the Company that is posted by
Consumers and to submit responses it deems necessary to any Consumer Content. Dohoneydolist
does not have any obligation to provide a notice or update to the Company with
respect to any new information or Consumer Content that it learns of or
receives about the Company from its Consumers.
The Company has the sole responsibility of updating
any and all of its information on the Website including, without limitation,
the Company’s description and profile information.
The Company agrees not to use or cause any robot,
bot, spider, other automatic device, or computer program routine or manual
process to monitor, duplicate, take, obtain, transfer, modify, use, reproduce,
aggregate or copy Dohoneydolist, any Consumer Content, any Consumer profiles,
SP Content (including SP profiles) or any other content contained on the
Website or any other publication of Dohoneydolist. You shall not use or cause
any device, software, or routine to interfere or attempt to interfere with the
proper working of the Website.
The Company hereby represents and warrants to Dohoneydolist
that (a) all information provided to Dohoneydolist by the Company is true,
complete and accurate in all respects, and (b) the Company is authorized to
submit information to Dohoneydolist. Dohoneydolist is authorized by the Company
to rely upon the truthfulness, completeness and accuracy of SP Content in order
to serve its Consumers.
To the extent a third party posts or submits any SP
Content or manages the Company’s profile or information on the Website, the
Company hereby acknowledges and agrees that the Company shall remain fully
responsible for any SP Content or information posted or submitted by such third
party.
The Company agrees unless expressly authorized by Dohoneydolist
not to access, copy, duplicate use, reproduce, alter, modify, create derivative
works, display, sell, re-sell, advertise or market with or otherwise exploit
for any commercial, educational or other purpose any Consumer Content, any
Consumer profiles, any SP profiles, or any other content from the Website or Dohoneydolist,
including, without limitation, any reviews or ratings or any other content
contained in any Consumer Content.
4. PRIVACY
The Company agrees to be bound by Dohoneydolist’s
Privacy Policy, found here.
The Company acknowledges that the Website utilizes
one or more website analytic services, including, without limitation,
ClickTale, which may record mouse clicks, mouse movements, scrolling activity
and text entered into the Website by users. These services do not collect
personally identifiable information that is not voluntarily entered into the
Website by the user. Dohoneydolist uses the information collected by these
service providers to improve the usability and other features of the Website.
Users may choose to disable the ClickTale service at
http://www.clicktale.net/disable.html.
The Company acknowledges that Dohoneydolist will
use the telephone numbers, email addresses and facsimile numbers that are submitted
to Dohoneydolist in connection with registering with Dohoneydolist to contact
the Company with information regarding Dohoneydolist. Dohoneydolist agrees not
to sell, trade, rent or share such information with any third parties. By
providing a wireless phone number to Dohoneydolist, Company agrees that Dohoneydolist
may call or send text messages to the wireless phone number for any purpose,
including marketing purposes, using all methods now known and discovered in the
future, including, but not limited to, auto-dialers, pre-recordings, and
general telemarketing practices. Company agrees that these calls or text
messages may be regarding the products and/or services that Company has
previously purchased and products and/or services that Dohoneydolist may market
to me. Company acknowledges that this consent may be removed upon request.
5. INTELLECTUAL PROPERTY
Dohoneydolist is the owner and/or authorized user
of any trademark and/or service mark, including, without limitation, the name “Dohoneydolist”,
appearing on the Website and is copyright owner or licensee of the content and/or
information on the Website. By placing them on the Website, Dohoneydolist does
not grant the Company any license or other authorization to copy or use its
trademarks, service marks, copyrighted material, or other intellectual
property, except as provided herein.
6. BREACH OF CONTRACT AND LIQUIDATED DAMAGES
Dohoneydolist reserves the right to exercise any
rights or remedies which may be available to it against the Company if the
Terms and Conditions of this Agreement are violated by the Company. These
remedies include, but are not limited to, revocation of (a) Super Service
Awards (present & past) and any associated license, (b) advertising
privileges, (c) use of the Services, or (d) appearances on the Website and/or
any other appearances in any Dohoneydolist’s publication, and Company agrees
that the exercise of one remedy shall not preclude the availability of any
other remedy.
The Company understands and agrees that, because
damages resulting from Company’s breach of this Agreement are difficult to
calculate, if it becomes necessary for Dohoneydolist to pursue legal action to
enforce the Terms and Conditions of this Agreement, the Company will be liable
to pay Dohoneydolist the following amounts as liquidated damages, which the
Company accepts as reasonable estimates of Dohoneydolist’s damages for the specified
breaches of this Agreement:
If the Company posts SP Content in violation of
this Agreement, the Company agrees to promptly pay Dohoneydolist One Thousand
Dollars ($1,000) for each item of SP Content posted in violation of this
Agreement. Dohoneydolist may (but is not required) issue the Company a warning
before assessing damages.
If the Company exploits for any purpose (commercial
or otherwise) any Consumer Content, profiles of Dohoneydolist members or any
other information contained on the Website including, without limitation,
ratings and/or reviews in violation of this Agreement, the Company agrees to
pay Ten Thousand Dollars ($10,000) per report, record or review exploited.
If the Company uses or causes any robot, bot,
spider, other automatic device or computer program routine or any manual
process to monitor, duplicate, take, aggregate, obtain, modify, use, reproduce
or copy any Consumer Content, any profiles of Dohoneydolist members, SP content
(including SP profiles) or any other content contained on the Website or in any
other publication of Dohoneydolist, the Company agrees to pay One Hundred
Dollars ($100) for each report, record, review or other
information that is monitored, duplicated, transferred, taken, obstructed,
modified, used, reproduced, aggregated or copied.
Except as set forth in the foregoing subparagraphs
(a) through (c), inclusive, the Company agrees to pay the actual damages
suffered by Dohoneydolist to the extent such actual damages can be reasonably
calculated.
Notwithstanding any other provision of this
Agreement, the Company reserves the right to seek the remedy of specific
performance of any term contained herein, or a preliminary or permanent
injunction against the breach of any such term or in aid of the exercise of any
power granted in this Agreement, or any combination thereof.
7. LIMITATIONS OF LIABILITY
THE COMPANY EXPRESSLY UNDERSTANDS AND AGREES THAT DOHONEYDOLIST
WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE,
COMPENSATORY, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF DOHONEYDOLIST HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) (COLLECTIVELY, “DAMAGES”),
RESULTING FROM: (A) THE USE OR INABILITY TO USE THE SERVICES; (B) THE COST OF
ANY GOODS AND/OR SERVICES PURCHASED OR OBTAINED AS A RESULT OF THE USE OF THE
SERVICES; (C) DISCLOSURE OF, UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR
INFORMATION OR SP CONTENT; (D) SP CONTENT THE COMPANY MAY SUBMIT, RECEIVE,
ACCESS, TRANSMIT OR OTHERWISE CONVEY THROUGH THE SERVICES OR THIS AGREEMENT;
(E) STATEMENTS OR CONDUCT OF ANY CONSUMER OR OTHER THIRD PARTY THROUGH THE
SERVICES; (F) ANY OTHER MATTER RELATING TO THE SERVICES; (G) ANY BREACH OF THIS
AGREEMENT BY DOHONEYDOLIST OR THE FAILURE OF DOHONEYDOLIST TO PROVIDE THE
SERVICES UNDER THIS AGREEMENT; (H) ANY CONSUMER CONTENT POSTED; OR (I) ANY
OTHER DEALINGS OR INTERACTIONS THE COMPANY HAS WITH ANY SERVICE PROVIDER (OR
ANY OF THEIR REPRESENTATIVES OR AGENTS). THESE LIMITATIONS SHALL APPLY TO THE
FULLEST EXTENT PERMITTED BY LAW. In some jurisdictions, limitations of
liability are not permitted. In such jurisdictions, some of the foregoing
limitations may not apply to the Company.
TO THE EXTENT DOHONEYDOLIST IS FOUND LIABLE FOR
ANYTHING RELATED TO THIS AGREEMENT OR THE USE OF THE SERVICES, DOHONEYDOLIST’S
LIABILITY FOR DAMAGES WILL NOT EXCEED ONE HUNDRED DOLLARS ($100.00).
8. INDEMNIFICATION
The Company agrees to indemnify and hold Dohoneydolist
and each of its affiliates and subsidiaries and each of their respective
owners, officers, agents, managers, partners, employees, agents and
representatives harmless from any loss, liability, claim, or demand, including reasonable
attorneys’ fees (whether incurred in enforcing this Agreement or otherwise),
made by any third party due to or arising out of the Company’s use of Dohoneydolist.
9. MUTUAL ARBITRATION AGREEMENT
- Informal
Negotiations. To expedite resolution and reduce the cost of any dispute,
controversy or claim, past, present, or future, between you and Dohoneydolist,
including without limitation any dispute or claim related to or arising
out of this Agreement ("Dispute"), you and Dohoneydolist may
attempt to negotiate any Dispute informally (the "Informal
Negotiations") before initiating any arbitration or court proceeding.
Such Informal Negotiations will commence upon written notice. Your address
for any notices under this Section is your physical address that you have
provided to Dohoneydolist. Dohoneydolist's address for such notices is: Dohoneydolist,
Inc., d/b/a Dohoneydolist, Attn: Legal Department, 130 E. Washington St.,
Indianapolis, IN 46204.
- Arbitration.
If a Dispute is not resolved through Informal Negotiations, you and Dohoneydolist
agree to resolve any and all Disputes (except those Disputes expressly
excluded below) through final and binding arbitration ("Arbitration
Agreement"). This Arbitration Agreement shall be governed by the
Federal Arbitration Act and evidences a transaction involving commerce.
The arbitration will be commenced and conducted before a single arbitrator
under the Commercial Arbitration Rules (the "AAA Rules") of the
American Arbitration Association ("AAA") and, where appropriate,
the AAA's Supplementary Procedures for Consumer Related Disputes
("AAA Consumer Rules"), both of which are available at the AAA
website (www.adr.org). Your arbitration fees and your share of arbitrator compensation
will be governed by the AAA Rules (and, where appropriate, limited by the
AAA Consumer Rules). If you are unable to pay such costs, Dohoneydolist
will pay all arbitration fees and expenses. Each party will pay the fees
for his/her or its own attorneys, subject to any remedies to which that
party may later be entitled under applicable law. The arbitrator will make
a decision in writing. Additionally, the arbitrator, and not any federal,
state, or local court or agency, shall have the exclusive authority to
resolve any dispute relating to the interpretation, applicability,
enforceability, or formation of this Arbitration Agreement. However, the
preceding sentence shall not apply to the "Class Action Waiver"
described in Subsection (4) below.
- Excluded
Disputes. You and Dohoneydolist agree that the following Disputes are
excluded from this Arbitration Agreement: (1) any Dispute seeking to
enforce or protect, or concerning the validity of, any of your or our
intellectual property rights; (2) individual claims in small claims court;
(3) any claim that an applicable federal statute expressly states cannot
be arbitrated; and (4) any claim for injunctive relief.
- WAIVER
OF RIGHT TO BE A PLAINTIFF OR CLASS MEMBER IN A CLASS ACTION. To fullest
extent permitted by applicable law, You and Dohoneydolist agree to bring
any Dispute in arbitration on an individual basis only, and not as a class
or collective action. There will be no right or authority for any Dispute
to be brought, heard or arbitrated as a class or collective action
("Class Action Waiver"). Regardless of anything else in this
Arbitration Agreement and/or the applicable AAA Rules or AAA Consumer
Rules, the interpretation, applicability, enforceability or formation of
the Class Action Waiver may only be determined by a court and not an
arbitrator.
- Rules/Standards
Governing Arbitration Proceeding. A party who wishes to arbitrate a
Dispute covered by this Arbitration Agreement must initiate an arbitration
proceeding no later than the expiration of the statute of limitations that
applicable law prescribes for the claim asserted. The arbitrator shall
apply the statute of limitations that would have applied if the Dispute
had been brought in court. The arbitrator may award any remedy to which a
party is entitled under applicable law, but remedies shall be limited to
those that would be available to a party in their individual capacity, and
no remedies that otherwise would be available to an individual under
applicable law will be forfeited. The arbitrator is without authority to
apply any different substantive law. The parties have the right to conduct
adequate civil discovery and present witnesses and evidence as needed to
present their cases and defenses, and any dispute in this regard shall be
decided by the arbitrator. The location of the arbitration proceeding
shall take place in the city or county where you reside, unless each party
agrees otherwise. A court of competent jurisdiction shall have the
authority to enter judgment upon the arbitrator's decision/award.
- Severability.
You and Dohoneydolist agree that if any portion of this Section entitled
"Mutual Arbitration Agreement" is found illegal or
unenforceable, that portion will be severed, and the remainder of this
Section will be given full force and effect.
10. GOVERNING LAW
This Agreement shall be governed by and
construed in accordance with the laws of the State of Indiana, without giving
effect to any choice or conflict of law provision or rule (either of the State
of Indiana or any other jurisdiction) that would cause the application of the
laws of any jurisdiction other than the State of Indiana.
11. LIMITATIONS PERIOD
The Company agrees that regardless of any statute
or law to the contrary, any claim or cause of action arising out or related to
your use of the Service or this Agreement shall be filed within one (1) year
after such claim or cause of action arose or will forever be barred.
12. MODIFICATION
Dohoneydolist may modify or restate the Terms and
Conditions of this Agreement and such modification(s) will be effective immediately
upon being posted on the Website. Dohoneydolist will make note of the date of
the last update to the Agreement on the first page of this Agreement. The
Company is responsible for reviewing these terms and conditions regularly. The
Company’s continued use of the Services after such modifications will be deemed
to be the Company’s conclusive acceptance of all modifications to this
Agreement.
13. DELAYS
The Services may be subject to limitations, delays
and other problems inherent in the use of the internet and electronic
communications. Dohoneydolist is not responsible for any delays, failures or
other damage resulting from such problems.
14. ASSIGNMENT
This Agreement may not be re-sold or assigned by
the Company. If the Company assigns, or tries to assign, this Agreement, such
assignment or attempted assignment will be void and unenforceable. It will not
be considered a waiver of Dohoneydolist’s rights if Dohoneydolist fails to
enforce any of the terms or conditions of this Agreement against the Company.
In the event a court finds a provision in this Agreement to not be valid, the
Company and Dohoneydolist agrees that such court should incorporate a similar
provision that would be considered valid, with all other provisions remaining
valid in the Agreement. No joint venture, partnership, employment or agency
relationship exists between the Company and Dohoneydolist as a result of this
Agreement or use of the Services.
15. BINDING EFFECT
The person agreeing to this Agreement and the Terms
and Conditions on behalf of the Company hereby represents and warrants that
he/she has the power and authority to bind the Company and that this Agreement
and the Terms and Conditions constitutes a valid and binding agreement of the
Company.
IF YOU DO NOT AGREE TO ALL OF THE TERMS AND
CONDITIONS OF THIS AGREEMENT, YOU MUST NOT USE THE SERVICES. BY USING THE
SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THE TERMS AND
CONDITIONS OF THIS AGREEMENT AND YOU AGREE TO BE BOUND BY THESE TERMS AND
CONDITIONS.
16. PROVISIONS REMAINING IN EFFECT
In the event this Agreement is terminated, certain
provisions of this Agreement will continue to remain in effect, including, but
not limited to, Sections 3, and Sections 5-11.